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保安公司保安员心理压力产生的来源,你了解吗?

来源:http://www.tjzhongtebao.com  发布时间:2018-08-16
1、社会责任压力。由于保安具有“范围广、责任重、风险高”的职业特征,随着社会的发展保安员的工作范围日趋广泛、工作任务不断加重,人们对保安职业的要求日益提高,无形中加重了保安的心理负担。加之媒体和社会公众对保安这一职业认知度不高,不了解保安工作的特殊性和重要性,对保安个别行为进行放大宣传,社会上一些不良思想极易对保安员引发消极和不良的心理暗示。
1, social responsibility pressure. With the development of the society, the work scope of the security guards is becoming wider and wider, and the work tasks are becoming more and more important. People's demands for the security profession are increasing day by day, which has increased the psychological burden of security. In addition, the media and the public do not have a high degree of awareness of the security profession, do not understand the particularity and importance of security work, to amplify the propaganda of individual security acts, some bad ideas in society are very easy to trigger negative and bad psychological implications for security guards.
2、知识、能力、权利的局限带来的压力。构建和谐社会理念的倡导,要求保安员尽力妥善解决和化解社会矛盾,势必又加大其要求和责任,工作中处置问题稍有不慎或不妥,就有可能会引起更大的社会矛盾,保安工作涉及面非常广泛,上到法律法规和国家政策,下到服务单位的各项规章制度,如此广的知识面要做到面面精通,对保安来讲是确实难以做到的,这些都会给他们带来较大的心理压力。
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2, the pressure brought by the limitations of knowledge, ability and rights. The advocacy of the concept of building a harmonious society requires the security guards to do their best to properly solve and resolve social contradictions, which is bound to increase their demands and responsibilities. If the problems are handled carelessly or improperly, it may lead to greater social contradictions. The rules and regulations of the service units, such a wide range of knowledge to be proficient, security is really difficult to do, these will bring them greater psychological pressure.
3、工作机制压力。适度的心理压力能使员工处于合理的应激状态,对员工的工作积极性有良好的推动作用,而过度的职业压力如果得不到合理释放和缓解,就会引起心理和生理上的不适和疾病。目前,许多保安公司现有的管理考评办法,很难全面真实地反映保安的工作情况,使很多认真负责的保安员因为考核机制的不够完善合理等因素,难以获得与绩效相符的工资待遇。此外,他们在实际工作中的处境也十分尴尬和为难:如保安没有交办权、督办权、处理权,只负责上下左右的协调沟通,对处理意见和程序进度完全无力左右,很多时候在面对客户的责问时只能进行思想疏导,因此无形的心理压力滋生蔓延,既严重损伤保安员的自尊和工作积极性,又严重影响他们的身心健康。
3, the pressure of working mechanism. Moderate psychological stress can make employees in a reasonable state of stress, and have a good role in promoting the enthusiasm of employees. If excessive occupational stress can not be reasonably released and eased, it will cause psychological and physical discomfort and disease. At present, the existing management evaluation methods of many security companies are difficult to fully and truly reflect the security work, so that many conscientious and responsible security guards because of the imperfect and reasonable assessment mechanism and other factors, it is difficult to obtain salaries consistent with performance. In addition, they are also very embarrassed and dilemma in the actual work situation: such as security guards do not have the power to hand over, supervision, processing power, only responsible for the coordination of communication between the upper and lower levels, the processing of opinions and procedures is completely powerless to control the progress, many times in the face of the accountability of customers can only conduct ideological counseling, so invisible psychology Stress breeds and spreads, which not only seriously damages the self-esteem and work enthusiasm of security guards, but also seriously affects their physical and mental health.
4、社会环境压力。从社会层面看,保安员大多远离家乡,缺少亲人朋友的关心。在高度发达的现代化都市里,社会变迁的速度快、程度深、力度强,都市生活对保安员而言呈现出很大的陌生感,这些都是导致他们心理问题的客观因素;保安员自身的心理适应能力较弱,则是他们心理震荡的微观层面的原因,也是主观方面的因素。保安员和其他普通人一样,也有自己的家庭和亲情,相当一部分保安员因工作繁忙无暇照顾自己的老人、孩子,家务几乎全部落在家人身上,生活上又无法与家人步调一致,而且时刻处于危险之中,留给家人的只有无尽的担心。
4, social environment pressure. From a social perspective, security guards are mostly away from home and lack the care of relatives and friends. In a highly developed modern city, the rapid, deep and strong social changes and the strangeness of city life to security guards are the objective factors leading to their psychological problems. The weak psychological adaptability of security guards is the micro-level cause of their psychological shock. It's a subjective factor. Security guards, like other ordinary people, also have their own families and family, a considerable number of security guards are too busy to take care of their own elderly, children, almost all the household chores fall on the family, life can not keep pace with the family, and always in danger, leaving only endless worries for the family.
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